From the category archives:

Keeping Up Appearances

Last weekend my Dad piped up and said he was going to the boat show on the Sunday, and basically asked ‘who’s coming?’ This is not unusual - he’s been going to The Boat ShowThe Boat Show 2010 for as long as I can remember, and mum’s been putting it off that long, too! Exhibitions are nothing new to me, but I’m glad to say that this trip was all for pleasure, rather than work!

I LOVE boats, and I love going to The Boat Show – it’s the only time when I let my self do some real dreaming!

For those who don’t know, The Boat Show does not just consist of new shiney boats like the ones above; but sailing schools, boat chartering companies, chandleries, ladder companies, and even mat companies attend The Boat Show here. Obviously the best bit of this show is the HUGE gym palaces’, as you can see from the ques below…

The Beast Exhibitions can be quite daunting if you’re new to them as a business. There’s a lot to think about, from your stand set up, position and neighbouring stands, to sending your appropriate gear there and packing it up. The Boat Show goes on for a week, so the stands required cover for all of that time, too.

If you get your exhibition right, the day will be gone before you know it, but if you don’t, the days are soooo very long… and this is what I really noticed. The busy stands were REALLY busy and the dead ones were soooo dead – the difference? Well, the ‘dead’ stands were usually covered by one person who had resorted to a chair and doodling, whilst the busy stands had people there looking enthused and ready to answer your questions… well, almost ready!

Don’t get me wrong - I’ve been that person manning a stand on your own and it’s not that easy to look enthused when it’s quiet and you’re almost watching the clock; but my point is, you need to make it interesting! How? Well you can have:

  • Competitions – in exchange for their contact details, one of your consumers could win Competitionssomething!
  • Exhibition Prices – exclusive deals only available at the exhibition!
  • Promotional Materials – brochures, sweets, pens, calenders, and so on…!
  • Demonstrations – seeing the desired product doing what you say it does is a great way to make sales.

Firstly, you need to know exactly what you want from you exhibition – you pay good money for these spots, so you must make it work for you.

It’s vital that your product or services are VERY OBVIOUS from your stand! If you want to create awareness and make some sales, then you need incentives, like the ones above, which are exclusive to your present consumers.

Some consumers get nervous that the appropriate sales person will jump on them at the first sign of interest, which is true, and not necessarily bad thing for the sales person to do… but an exhibition like The Boat Show is so large that it takes all day to get around and see everything, and a lot of people like my self want to get around, so we just pick up the appropriate brochures to get the job done that bit quicker - unless we’re drawn in for another reason – and that’s what I want you to focus on.

When we were nearly done, one sales girl randomly asked us whether we’d like to stop and enter their competition, and it’s VERY unusual for us to stop in this situation, but Dad must’ve been having a good day because he gave his contact details away without hesitation. Much to the shock of us all, he actually won a prize that he wanted, although he didn’t get to choose it. But of course, not everyone wins; however, now they can send these people promotional stuff from now on.

There was one stand that REALLY caught my attention, and you The Exhibition Stand Of The Daycan probably see why – it was the only stand that had gone to this much effort; they were selling central heating for boats – but unfortunately for them it wasn’t really obvious to those who don’t know what central heating systems look like and didn’t look as high up at the sign that said what they did, so I took a photo and swiftly went! But still, well done to them for producing such a work of art – this sort of thing makes people stop and want to know what it is; however, remember that it takes more than that to achieve results.

Consumers want to take an interest at these events, but they also want to spend their time there well.

How do you know whether your stand was a success? Well, you don’t know how successful it was unless you measure in some way. Yes, sales are a definitive way of deciding whether you got a good return on investment, but if you were looking to get a lot of contact details, either through competitions or membership, how do you put a value on that? Did you hit the right customers?

As an exhibitor, you must have set goals to decide whether you’ve achieved them. Exhibitions don’t have to be scary, as long as you know you have something to offer and you offer it well. Exhibitions can be a great way to meet interested consumers and like-minded people – enjoy them!

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An outstanding amount of people in developed countries have internet connections at work.  If you want to sell to highly connected businesses, you have to have a sophisticated Business 2 Business Internet Marketing strategy.Business 2 Business

There are two main factors to your internet marketing practice:  First, you need to get traffic to your site, then, you must convert them to customers.  Let’s start by looking at how to get people to visit your web page.

quick way to get visitors to your site is to use Pay Per Click marketing; however, depending on the market, Pay Per Click can be costly if customers are not converted and the return is not made. You can set up a campaign with Google’s Adwords, Yahoo Search Marketing, or a number of smaller ad networks within an hour and start getting visitors immediately. 

In the long run, a better investment for your time and money is Search Engine Optimisation (SEO).  While SEO might require a heavy up front fee, unless you take the time to learn and implement it yourself, the results can be outstanding and long lasting.  Further, people are more trusting of sites they find organically than sites they come to off of an advertisement and this trust results in higher spending.  Your business 2 Buisness Internet Marketing strategy must include a SEO component.

Another way people find your web page is to see it mentioned when they visit other peoples sites.  You can write articles for other businesses and magazines to place on their web pages or you can conduct a public relations campaign so that you are quoted as an expert.  The traffic you get to your site from other sites is already pre-sold on your goods and services.  Make sure you get a live link back to your site when pursuing this Business 2 Business Internet Marketing strategy.
 
Do not disregard the ability of getting traffic from offline promotions.  Every piece of material you distribute to potential customers should have your web or blog address on it.  This includes letters, invoices, brochures, and even gifts.

Once you get someone to your site, you need to convert them into a customer.  This will be down to the content on your site, and the relevance of the page the consumer lands on.  If you are selling products, you should invest in a good, online catalog with quality photographs and compelling product descriptions.  If you are selling your services, having relevant articles and associates demonstrating your expertise in your field is important.

It’s so important that you make it as simple as possible for the customer to make a purchase.  Remember that the internet is available 24 hours a day, 7 days a week and that people all over the world can access your site.  It should be as easy to buy at 2:00 in the morning as it is at 2:00 in the afternoon.  Have a means by which customers can contact you.  If you want them to send you an email, make sure you respond within 24 hours.

Finally, not everyone who visits your web site will be in the market for your products or services right away, but that doesn’t mean they are not interested.  Get them on an email list and contact them regularly with valuable information, including sales, new products, upcoming speaking engagements, etc.  Give them a good reason to opt in to your list.  This is typically a free report, but you can also expand it to include software or a free sample product.  Having a robust email list is a key ingredient in the overall Business 2 Business Internet Marketing picture.

Business 2 Business Internet Marketing is starting to come of age.  Your customers will expect you to have a strong internet presence.  It is no longer seen as “cutting edge” to have a web site,  it’s part of the standard practice of doing business now.

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